Get a checklist to work through to look at how your current business is impacting customer and staff sensory processing.
Get it wrong and you lose resources, money and customer satisfaction. Get it right and customers will love you and come back for more. Staff will work better and stay with you longer.
Sensory reactivity affects at least a quarter of the population. They may be on the autistic spectrum, be in mental health services, have a sensory processing disorder, or may have no diagnosis at all.
You're doing a great service by doing this.